Flight Tracker ‪+‬ 4+

Love it, but now super slow

I work for a major airline and have been using this app for almost 5 years. Have the Pro version. I been off work the past year, but going back at the end of the month and opened the app to input my work schedule, but I’m finding that the responsiveness of the app SUPER slow. I have a iPhone 11 Pro Max, so doubt it’s a phone issue. Help me get back up to flying speed!

Update: 8/27 Support reached out to me and I submitted a video of the performance of the app.

Update: 8/30. Support reached out to me again after I shared a screen shot/video of what was going on. They pointed out that the version I had (Pro) version is no longer supported and advised me to download the newest version. A little disappointed that I lost ALL of my prior flight information and have not heard back if there is a way to import the data from the Pro version, but LOVE the app. There could be a few tweaks, which I will recommend later.

Developer Response ,

Thank you, JasonFlyBoi, for contacting us and reporting this issue. Our apologies for the inconvenience. We were not aware of this issue yet, and are unable to reproduce it. We would like to investigate it further immediately. If you could send us further information or screenshots about the problem then that would be very helpful, and this can be sent to support@impalastudios.com. Again, our apologies for the inconvenience.

Hard to use, missing and incorrect info

EDIT: I just learned that the connecting leg of my flight that was marked on this app as delayed is in fact on time. When it comes to travel, it’s actually better to have no info at all rather than the wrong info. For this reason, I’m removing the extra star I gave the app for finding the flights (which should kind of be a given for a flight-tracking app anyway).

———

Tried giving this app another try after it failed to find my flight the last time I tried it. I gave it a star for finding both the initial and connecting flights this time. Among the issues with the app are a truly non-intuitive interface that requires digging around to find critical options and info while fairly useless info (eg carrier corporate profiles) are accessed by clicking where you’d expect to find the important info. There also doesn’t appear to be any way to see how long your flight is delayed, only the fact that it is delayed, so you don’t know whether you need to make alternative arrangements either for air or ground transportation. Ultimately I only had this installed for 10 minutes; if I can’t get critical flight info in that amount of time (either because it’s not available in the app or because locating it in the app takes so long due to the interface), then the app isn’t serving its intended purpose.

Developer Response ,

Thank you for contacting us with this issue, and our apologies for the caused inconvenience. At the moment we are experiencing some issues with our flight data, which we are investigating with the hopes of fixing. Unfortunately we can’t guarantee a 100% accuracy rate, as we are also reliant on our external data supplier, but we are doing our best to get as close to this as possible.

If you have any more feedback or other issues with the app, please don't hesitate to contact us at help@impalastudios.com. Again, our apologies for any caused inconvenience.

Best Flight Tracker on the Market

No other flight tracker app comes close to Flight Tracker. You can save and view any flight you want to the ‘My Flights’ tab, organize your flights according to trips you’re going to take in the ‘Trips’ tab, see interactive maps of any flight you choose, get all the information you need about any airport in the world (delays, terminal maps, etc.), get airplane info and seat maps for the flights you’re tracking or have saved, and so much more. You can also customize notifications to remind you of departures and arrivals. I haven’t even scraped the surface yet but I don’t know how many people are going to read a novel in the AppStore reviews. I will say that the app little tricky to navigate at first but that’s only because it has so many features. You just have to take a little bit of time to sit down and figure out everything the app has to offer!