USAA Mobile 4+

Insurance-Banking-Investments

USAA

    • Free

Description

USAA is an organization founded by military members for military members. We understand the unique needs of service members, veterans and their families.

The USAA Mobile App gives you convenient and secure account access from your mobile device. You can manage your finances, insurance and more. With just a few taps, you can do things like transfer money, pay bills and deposit checks.


USAA Mobile App features include:

-Banking: Pay bills, send money with Zelle®, deposit checks, transfer funds and locate an ATM.

-Insurance: Get an auto ID card, request roadside assistance and report a claim.

-Security: Use a PIN, Touch ID® or Face ID®to securely log on to the app.

-Search: Find what you need with smart search and chat.

-Widgets: View your balance and transaction history on your home screen using widgets.


Investments/Insurance: Not a Deposit • Not FDIC Insured • Not Bank Issued,Guaranteed or Underwritten • May Lose Value

Credit cards are issued by USAA Savings Bank and serviced by USAA Federal Savings Bank. Other bank products are provided by USAA Federal Savings Bank. Both banks are Member FDIC.

What’s New

Version 9.25.2

We frequently update the app to provide you with the best experience. This update includes:

General bug fixes and performance improvements

Ratings and Reviews

4.8 out of 5
1.6M Ratings

1.6M Ratings

vanishing features ,

Where did add a transaction feature go???? Well there it is.

Update: I am changing my rating to 4 stars. The “add a transaction” feature magically reappeared today. Which means it was either a massive glitch or a design whoops. Why am I so passionate about this feature? Because it is the best feature of any banking app. Being able to add transactions that have not cleared yet to see where you are quickly is really nice for budgeting. So I changed my rating to 4 because either there was a massive glitch. (I updated the app and uninstalled and reinstalled before writing previous review. I even checked my husbands USAA app and his features were not there leading me to believe the USAA design team had removed it.) So yeah!

The latest update has completely done away with “add a transaction” under banking. I loved this because I added automatic deductions and checks. This kept me so organized and on top of my finances. Now it has seemed to vanish. With out warning???!!!! Seriously why???? That was the best feature of any banking app I have ever used. I am so frustrated right now. I had information in there that I need and can’t get back easily. I could cry right now. Did I say I am so frustrated right now? Because, I am really really frustrated. Why? Can you PLEASE FOR ALL THAT IS HOLY, restore that and all my information PLEASE. And thank you.

Kymwill ,

Mobile Deposits

I’ve been with USAA for well over fifteen years if not twenty . I’ve been completely satisfied up until this year . In May 2020 I was fortunate to still be working while many across the world were home quarantining . As an essential worker I had an on the job injury caring for my patient . My workers Comp check started coming in . I live in MS so the nearest USAA branch is at Kessler Air Force Base which is an hour and thirty minutes away so I chose to deposit my checks via mobile banking out of convenience. Well after six months of depositing the checks on a weekly basis they decided to withhold over sixty percent of my check until the following week . That’s making only forty percent available. In the midst of a pandemic my funds are being held up. It’s crazy and it’s a disgrace . Six months that’s four checks a month, twenty four Workers Comp checks that have cleared with no issues yet my funds are being with held. It’s bad enough I’m off work but what little I receive my bank holds over sixty percent for an entire week . I’m closing all accounts . They aren’t serving me any purpose and I’m having surgery next week .

joshy pow ,

Do not waste your money on rental coverage

I have been at USAA customer for over 14 years. The only bad thing I have to say about USAA is rental coverage is horrible! Do Not waste your money on rental coverage if you wreck your vehicle!!! I have been in a living nightmare since December 21, 2023 where the rental coverage is concerned. I sincerely believe that because I was not able to get my car into a shop through no fault of mine that the process to have the rental car that I am entitled to per my policy is absolutely ridiculous. Every body shop is full. Parts are on back order. I have no control over any of that. I pay for rental coverage as part of my insurance policy the people with the rental administration part of USAA act like I’m taking money from them. Per my policy I am entitled to a rental car until either my vehicle is repaired or the length of coverage in my policy. I am not even coming close to those days yet and they have already given a return date for my rental car. When I went on the app to ask someone to please be proactive so that I can get my coverage extended for that rental car I was sent a very snotty note saying that it is my shops “duty” To call the rental administrator. I am so disappointed that USAA gives such awful customer service for the rental coverage. It is definitely not the good service I have come to expect and receive from USAA.

App Privacy

The developer, USAA, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • User Content
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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